SOLUTION: Out of Office Rules does not work Exchange 2010 Outlook 2010

Applies to Exchange 2010 Outlook 2010

Problem:

User can successfully set OOF. Also other users can see that she is OOF in mail tips in outlook. But OOF rules does not work.

Cause:

PR_OOF_STATE Property Name of the mailbox is always true even if you disable OOF.

You can see PR_OOF_STATE Property Name value of the mailbox by using MFCMAPI.

See http://www.slipstick.com/general/clean-out-of-office-rules-using-mfcmapi/

 

Solution:

1- Disable OOF using Outlook. PR_OOF_STATE is still true

2- Enable OOF using OWA page. Outlook still shows OOF is disabled.

3- Disable OOF using OWA page. Now PR_OOF_STATE is false

4- Enable OOF using OWA page . Outlook shows OOF is enabled

5- Send message to the user and now sender recieves the OOF message